Service Packages

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Essential

A Planned Preventive Maintenance (PPM) program will be established as outlined in the contractual agreement. Notices of service schedules will be given within 7 days of signing the contract. Excel Plus shall carryout preventive maintenance activities as scheduled. The schedule is subject to change only if a prior notice of 72 hours is received from the customer. The PPM shall be deemed as cancelled if any notice is not received.

AC services of indoor and outdoor units or Fan Coil Units shall be provided twice a year ( 2 times a year), which includes Cleaning of filters, Cleaning and checking of electrical and mechanical components, Topping up of refrigerant gas if required (gas will be charged separately), Cleaning of drain lines, Placing of drain flow tablets in drip trays. Please refer to spare parts or materials clause in case of replacement requirements.

Checking and reporting of all plumbing components like Pumps, Gate valves, Non-Return Valves, Pressure Regulating Valves, Motorized Valves, Sanitaryware, Hot and cold water fittings, floor drains and bottle traps thrice a year ( 3 times a year).

Please refer to spare parts or materials clause in case of replacement requirements.

Checking and reporting of all electrical equipment including Distribution Boards, Circuit Breakers, ELCB’s, RCB’s, light fittings, switches, power points and water-heaters thrice a year ( 3 times a year).

Please refer to spare parts or materials clause in case of replacement requirements

Avail 20% discount on the labour charges for any repairs and maintenance pertaining to the assets covered under the maintenance contract.

Spare parts and materials are not covered under the scope of this Service package. Such parts and materials that are required to restore functioning of equipment or system under the scope of work shall be charged appropriately.

The services expressively excluded from the scope under this service package are Electronic items or Home Appliances, drainage and telephone services, Garden irrigation system (sprinklers), Water tanks, Sewerage and septic tanks, Chilled water pipe lines, Swimming pool, ELV system, Automatic garage doors and gates, Pressure washing of cooling coils, Modification or alteration in the existing system.

All the above services can be carried out against a separate quotation.

Secure

A Planned Preventive Maintenance (PPM) program will be established as outlined in the contractual agreement. Notices of service schedules will be given within 7 days of signing the contract. Excel Plus shall carryout preventive maintenance activities as scheduled. The schedule is subject to change only if a prior notice of 72 hours is received from the customer. The PPM shall be deemed as cancelled if any notice is not received.

AC services of indoor and outdoor units or Fan Coil Units shall be provided thrice a year ( 3 times a year), which includes Cleaning of filters, Cleaning and checking of electrical and mechanical components, Topping up of refrigerant gas if required (gas will be charged separately), Cleaning of drain lines, Placing of drain flow tablets in drip trays.

Please refer to spare parts or materials clause in case of replacement requirements.

Checking and reporting of all plumbing components like Pumps, Gate valves, Non-Return Valves, Pressure Regulating Valves, Motorized Valves, Sanitaryware, Hot and cold water fittings, floor drains and bottle traps thrice a year ( 3 times a year).

Please refer to spare parts or materials clause in case of replacement requirements.

Checking and reporting of all electrical equipment including Distribution Boards, Circuit Breakers, ELCB’s, RCB’s, light fittings, switches, power points and water-heaters thrice a year ( 3 times a year).

Please refer to spare parts or materials clause in case of replacement requirements

One time Internal and external pest control treatment shall be carried out upon the customer’s request. during the contract period, if not requested, this service can be carry forwarded to next year at time of renewal. Spray or Gel treatment for all crawling and flying insects using chemicals that are in accordance with the local regulations shall be applied through a licensed competent team.

We provide 24-hour Expert Emergency Services within 90 minutes for Air Conditioning, Electrical and Plumbing requirements under the scope of this Service Package. The circumstances considered emergency are Total Electricity failure, Total Air-conditioning failure, Total Water stoppage, Major leakage related to plumbing (e.g. water gushing out, major blockage of drainage, flooding etc).

Avail 40% discount on the labour charges for any repairs and maintenance pertaining to the assets covered under the maintenance contract.

Spare parts and materials are not covered under the scope of this Annual Maintenance Contract. Such parts and materials that are required to restore functioning of equipment or system under the scope of work shall be charged appropriately.

The services expressively excluded from the scope under this service package are Electronic items or Home Appliances, drainage and telephone services, Garden irrigation system (sprinklers), Water tanks, Sewerage and septic tanks, Chilled water pipe lines, Swimming pool, ELV system, Automatic garage doors and gates, Pressure washing of cooling coils, Modification or alteration in the existing system.

All the above services can be carried out against a separate quotation.

Premium

A Planned Preventive Maintenance (PPM) program will be established as outlined in the contractual agreement. Notices of service schedules will be given within 7 days of signing the contract. Excel Plus shall carryout preventive maintenance activities as scheduled. The schedule is subject to change only if a prior notice of 72 hours is received from the customer. The PPM shall be deemed as cancelled if any notice is not received.

AC services of indoor and outdoor units or Fan Coil Units shall be provided quarterly ( 4 times a year), which includes Cleaning of filters, Cleaning and checking of electrical and mechanical components, Topping up of refrigerant gas if required (gas will be charged separately), Cleaning of drain lines, Placing of drain flow tablets in drip trays.

Please refer to spare parts or materials clause in case of replacement requirements.

Checking and reporting of all plumbing components like Pumps, Gate valves, Non-Return Valves, Pressure Regulating Valves, Motorized Valves, Sanitaryware, Hot and cold water fittings, floor drains and bottle traps thrice a year ( 3 times a year).

Please refer to spare parts or materials clause in case of replacement requirements.

Checking and reporting of all electrical equipment including Distribution Boards, Circuit Breakers, ELCB’s, RCB’s, light fittings, switches, power points and water-heaters thrice a year ( 3 times a year).

Please refer to spare parts or materials clause in case of replacement requirements

Internal and external pest control treatment shall be carried out upon the customer’s request twice a year (two times a year). during the contract period, if not requested, these services can be carry forwarded to next year at time of renewal. Spray or Gel treatment for all crawling and flying insects using chemicals that are in accordance with the local regulations shall be applied through a licensed competent team.

We provide 24-hour Expert Emergency Services within 90 minutes for Air Conditioning, Electrical and Plumbing requirements under the scope of this Service Package. The circumstances considered emergency are Total Electricity failure, Total Air-conditioning failure, Total Water stoppage, Major leakage related to plumbing (e.g. water gushing out, major blockage of drainage, flooding etc).

Avail 60% discount on the labour charges for any repairs and maintenance pertaining to the assets covered under the maintenance contract.

Clogged or dirt filled coils can lead to Increased operating temperatures, Decreased cooling efficiency, Increased cooling costs and Increased system wear repairs or replacement. We provide a onetime AC coil servicing and chemical treatment through a trusted HVAC professional along with our quarterly AC service under the scope of this Service Package.

Most people recognize the health concerns associated with outdoor air but they ignore how poor their indoor air quality is. Dirty and clogged AC ducts result in poor, allergen-infested indoor air quality and cause serious negative consequences to the health. We provide onetime chemical free AC Duct brushing and vacuuming service for internal air conditioning vents, cooker exhaust and exhaust duct through trusted HVAC professionals along with our quarterly AC service under the scope of this Service Package.

Spare parts and materials are not covered under the scope of this Annual Maintenance Contract. Such parts and materials that are required to restore functioning of equipment or system under the scope of work shall be charged appropriately.

The services expressively excluded from the scope under this service package are Electronic items or Home Appliances, drainage and telephone services, Garden irrigation system (sprinklers), Water tanks, Sewerage and septic tanks, Chilled water pipe lines, Swimming pool, ELV system, Automatic garage doors and gates, Pressure washing of cooling coils, Modification or alteration in the existing system.

All the above services can be carried out against a separate quotation.